The major issues which are being faced by Tom and Mason miller are which included changing strategies within the clients business lead to change in order needs in an unexpected way. increase in defective products and bottlenecks in production process.
a)  What are the major issues facing Tom and Mason Miller?(b)  Identify the individual processes on a flow diagram. What are the competitive priorities for these processes and the changing nature of the industry?(c)  What alternatives might the Millers pursue?
Custom Molds Inc. – Case Study Analysis 1. What are the major issues Tom and Mason Miller are facing? Looking at the workflow of Custom Molds raises several questions. First, customers' complaints about delivery delays have increased. The voice of the customer always signals a problem. Tom and ...
Analysis What are the major issues facing Tom and Mason Miller? In the 1990's, Custom Molds was facing significant issues due to the shrinking size of their core market. Their core competencies were traditionally fabrication, but through development of their customization of molds, they took steps to integrate into parts manufacture.